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CBD

CBD rules differ by state, by product form, and by month

Hemp-derived CBD is treated differently from state to state. Some states limit which product forms can be sold, some set their own limits on what a product can contain, and some set a minimum age.

These rules are still moving. A checkout that was right last year can be wrong today, and nobody tells you when that happens.

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The order is stopped before payment, not refunded after.

Sound familiar?

Situations you may recognize

  1. 01

    One product form is restricted, the rest are fine

    A state allows your tinctures and restricts your edibles. A blanket block on the state loses sales you could have made. No block at all sends an order you cannot ship.

  2. 02

    A state changes its rules

    A rule change takes effect on a set date. From that date, some of your products can no longer ship there. Someone has to know about it, and the checkout has to change on time.

  3. 03

    Your card processor has its own checklist

    Processors that work with regulated sellers often ask for specific things on the site before they approve an account, such as an age gate, clear policies and required steps at checkout. We have built a store to one of these checklists.

  4. 04

    A promo reaches people who cannot buy

    A sitewide deal shows on a product the visitor’s state does not allow. They add it to the cart and get stopped at the end, or worse, they are not stopped.

These are examples, not a list of current laws. Laws change, and this page is not legal advice. Check the current rules for your products with a lawyer or the state agency that sets them.

Before and after

Where stores get caught, and what we set up

Where stores usually get caught

  • A shipping policy that lists restricted states, with nothing at checkout that enforces it.
  • A state list that was correct when it was written and has not been checked since.
  • Rules applied to the whole store when they should apply to certain products.
  • Promos and badges shown to visitors in states where the product cannot be sold.

What we set up

  • Enforce your state and ZIP rules at checkout, per product, before the customer pays.
  • Check every new order again and cancel and refund anything that got through.
  • Add an age gate where one is required.
  • Keep promos off products that cannot ship to the visitor.
  • With upkeep, track rule changes in your categories and update your rules for you.

See where your checkout lets restricted orders through

We review your shipping policy and checkout and send you a short video of what we find.

BuildPath is run by Ian Mason, a developer with 20 years in ecommerce and search.

  • The check is free
  • A short video of what we find
  • If we find nothing, we tell you that
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