Checkout compliance for restricted products
Stop restricted orders at checkout, not after you've been paid.
Some of your products can't ship to every state or ZIP code. We make your BigCommerce or custom store enforce that, per product, before the customer pays.
- The check is free
- You get a short video
- BigCommerce and custom stores
The problem
Four places restricted orders get through
The free check looks for each of these on your store.
- 01
The policy page says no. The checkout says yes.
Your shipping policy lists the places you can’t ship to. Nothing at checkout enforces it.
Rules enforced at checkout, per product.
- 02
The dropdown and the ZIP disagree.
A shopper picks an allowed state and types a ZIP in a restricted one. A check that only reads the dropdown lets it through.
We check the selected state and the state the ZIP belongs to.
- 03
The promo reaches people who can’t buy.
A sitewide deal or badge shows on a product the visitor’s state does not allow.
Promos hidden where the product can’t ship.
- 04
The order never touches the checkout page.
Staff-created orders and other paths around the normal checkout are never checked at all.
Every new order is checked again, then refunded or held.
How it works
Start free. Pay once for the build. Add upkeep if you want it.
- 1Free
Free check
We review your shipping policy and your checkout, then send you a short video showing where restricted orders could get through.
- 2One-time, fixed price
Checkout compliance build
We set up your state and ZIP restrictions so they are enforced at checkout, with a refund fallback for anything that slips past.
- 3Monthly
Compliance upkeep
We track law changes in your categories, update your rules, and send a short monthly report that says you are covered.
What the build includes
The full offer, and what isn't included- State and ZIP restrictions enforced at checkout
- A refund fallback for anything that slips past
- No promos on products that can’t ship to the visitor
- An age gate where required
- A "can we ship to you?" lookup page
Proof
What we have done for other stores
Results from work for a multi-brand regulated retailer. Client details are left out on purpose.
One past result: a card-network audit
During a card-network compliance audit, a retailer's revenue fell sharply and it faced a processing ban. We produced the compliance reports, built controls to hide the affected products, and worked with the processor and the fulfillment team. Revenue recovered within days and the ban was avoided. This is something we did once, not a service we sell.
Who this is for
Owner-run stores selling what some states restrict
On BigCommerce or a custom-built platform.
After checkout compliance
What else we build
Most stores start with checkout compliance. Once you are a client, this is the kind of work we do next.
Bulk BOGO promotions
One click builds every promotion a campaign needs.
Read the caseShippingShipping rules by product
Turn off free shipping, PO Boxes or carriers by what is in the cart.
Read the caseLoyaltyAn owned loyalty program
Points, VIP tiers and rewards that become real coupons.
Read the caseSupportChatbot connectors
Order, stock and points answers from live store data.
Read the caseWho builds this
BuildPath is run by Ian Mason, a developer with 20 years in ecommerce and search.
Find out where your checkout lets restricted orders through
Email us your store URL. We review your shipping policy and checkout and send back a short video.
- The check is free
- A short video of what we find
- If we find nothing, we tell you that